Terms & Conditions

Our Terms for renting a car in Iceland:
 
For traveling in Iceland – 4×4 cars are not needed when just traveling on the main road but traveling into the highland it is recommend to use 4×4. Be sure the car is authorized for Highland driving before driving on F-roads.
 
Stractacars employees will gladly help to make the trip in Iceland a very good one.
When making a booking for the car take good look at the car size, luggage and number of people that can be in the car – this is very important for the trip so passengers feel good in the car when traveling.
 
Just call us tel (+354) 531 8080 or (+354) 851 8080 or email runar@stractacars.is and let us know your needs.
 
AGE REQUIREMENT AND DRIVERS LICENSE:
 
A full driver license must have been held for at least 12 months and must be presented at the start of the rental.
Renter must be 22 years of age for small cars and 22 to rent a jeep.
 
CREDIT CARD IMPRINT:
 
All rentals are subject to the full rental agreement terms and conditions at the time of rental. A credit card imprint will be taken at the start of all rentals for security reasons, even when a voucher covers the cost of the rental. This credit card imprint may be used to pay all extra charges including extra insurance, parking fines, fuel, damages or any cost due to the rented car as a result of the renter use of the car.
NB!  A debit card imprint can be taken, for those who don't have Credit card and have paid with debit card on our website.  Requirements are, that "Total insurance" is taken before pickup or kr. 150.000 is payed at pickup as DEPOSITUM and it will be repaid when the car has been delivered and checked.
 
CAR RENTAL PERIOD:
 
The minimum rental period is one day – 24 hours for rentals picked up and returned to the same location. When the drop is one hour or more after the pickup time, it is regarded as a full day.
 
PICK-UP & DROP-OFF SERVICE:
 
For customers in the Reykjavik area staying at hotels, guest-houses or other accommodation we offer transfer, at a reasonable additional charge to and from the rental location. For customers arriving at Keflavik airport we offer pick-up and delivery, at a normal additional charge, to the International Airport as well as anywhere else within the Reykjavik area.
 
PICK-UP & DROP-OFF location:
 
Our pick up and drop off locations are, our office, Keflavik Int. Airport, Keflavik City area, Hella and Reykjavik City area. Please contact us via e-mail or phone in tel. 00354 851-8080 for other location enquires.
 
Taking the car outside of the country is forbidden.
 
CAR TYPES:
 
We reserve the right to substitute vehicles when the reserved car types is not available.
 
FUEL TANK:
 
The rental car will have a full tank of fuel. The car should be returned full, otherwise a refuelling charge of EUR 23 will apply plus added fuel (will be charged on credit card).
 
TAX:
 
Local value added tax (VAT) is 24% and it is included in the price
 
CHILD SEATS:
 
In Iceland it is mandatory for young children to travel in safety seats while in a vehicle. Child seats are available for kr. 4.000 pr. rent. These child seats are generally suitable for children aged from 6 months to +4 years of age.
 
CANCELLATION AND RESERVATION POLICY:
 
In order to guarantee your reservation we require a valid credit card number, we charge your credit card at your booking. Cancel 30 days before pay 30%. If cancelled is 15-8 days before booked pickup time and pay 60%. Cancel 7 days before or a no-show at the pickup time you pay 80% off the rental.
 
Service Fee
 
This fee does not apply when the damages incurred are not caused by the renter.
 
There is a handling fee of 50 EUR for all fines or charges that result from renters use of the car and the renter does not pay himself. Stractacars will charge the renter for fines and charges plus the previously mentioned handling fee.
 
If the car is returned extra dirty or if someone smoked inside the car, the renter will have to pay ISK 15.000 for cleaning fee.
 
If the car is damaged and needs to be picked up, the retrival fee is a total of ISK 250 per km outside of the capital area or a minimum of ISK 35.000.
 
If the car is returned with a flat tire, the renter is charged at the time of drop off, total of ISK 30.000 for a small and medium sized car. For a large and luxury car, the total charge is ISK 40.000 at the time of drop off. The tire will then be taken to a tire repair shop and if it is repairable, the total charge is ISK 6.500 and a refund for the difference is made immediately.
 
EMERGENCY ASSISTANCE:
 
Call 112. Break down service 24 hours tel: (+354) 851 8080
 

 

 





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Terms & Conditions